Helping set standards
WISDM helped an insurance company
standardize the operations of its 26 HMOs. Medical
staff and businesspeople from each region developed a model for
functions that could be performed corporate-wide or customized
for different regions. The model also defined a standard process
for each HMO to provide corporate executives with knowledge needed
to effectively manage the operation
Integrating across
functions
The WISDM method showed
a main-frame computer company how
to re-engineer its manufacturing process, including the information
systems that support manufacturing. The resulting model
completely integrated financial, strategic planning, resource
management, quality inspection, and component assembly functions.